Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of ncwstoreless.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On the larger side- 15 pounds each at least ^.^
They literally sleep in these every night. Just the other day, I walked in and found them BOTH sharing one, which was the cutest thing ever. Just FYI they weigh approximately 25 pounds together. I would say I have them about 3 feet off the floor. My heavier/stronger cat jumps directly from the floor into the seat and it doesn’t budge. My smaller cat prefers to jump onto something else before entering his seat. I truly was skeptical, but now I don’t know how I went so long without these seats!
However, then I installed the second one, soaking the two twist suction cups like the directions suggest, installed it and didn’t put the cushion in, and my kitty is IN LOVE. He is already passed out in it and I haven’t even left the room from installing it yet.
I mentioned the install approaches as I’d like to test how well the soaking actually helps. I also installed the second one with the side cups pulled in a bit like other reviewers had mentioned. I think it’s a great suggestion, especially if you got some fat cats like I do ;).
Overall, I am very very pleased with my purchase. I will update my review if anything to the contrary comes with prolonged use. I will be taking the cushion out of the first one just simply for having more room.
First photo is the second install. Second photo, you can see how much taller his body is due to the pillow. He still, clearly, liked it though.
Also, install was very easy and it seems most seriously sturdy on my windows. I used 91% rubbing alcohol to clean the windows and cups
We still had the carrier behind the second row in our SUV covered in a large beach towel for the litter and a safe space to hide if they got scared. But they really never used it except for potty time. Once we arrived at the house they had their carrier and a small area to get used to the space before introducing them to the rest of the room and home. We spent 2 weeks in Pinetop on vacation in the family cabin where hubby came up for the weekends. Then 4 days in Cali and a couple days in Prescott at client’s summer homes as hubby worked.
This last week the 14 week old kitten, Rowan/Stevie (a tuxedo male), was adopted after being cleared from his health issues and neutered. He had to take a longer time to get healthy and become socialized enough to be adopted. His forever family is ecstatic that he is already likes traveling and is planning to get one of these for their car/home. Lark is 13 weeks now (a diluted Torbie, which is a Tortie with Tabby markings) and will be spayed this coming week as she just finally passed her 2 pound mark! She was very, very ill, small and eventually the only survivor of her litter after her sister Gracie passed. 😭
I loved our tiny Gracie. Our teen daughter and Lark have bonded VERY strongly (as Torties and Torbies frequently do with a single person, though she loves hubby and me, too). So we have officially “foster failed” and will be keeping her. 😂 She has had a great time traveling, seeing all the scenery especially all the birds, dogs and people. Though they can’t always see her through the tint she Meows, Trills and does that mostly silent bird fascination sound to them all! Though she will likely have to share her perch when we bring it into our daughters room with our other two cats! I think we will need to get another one or two of these to keep them all happy! ❤️
It took all of five minutes to convince DoD to try it, and it's become one of his primary resting spots while the car is in motion. The suction does occasionally get lost with large temperature changes, but we haven't had any major mishaps yet. The biggest downside is a lack of color options. A bonus feature would be the ability to move the suction cups around the frame.
The product is well made, seems sturdy and to accommodate their girth, I did (as was suggested by another user) bring in the side cups in closer (well with that window, I didn't have a choice), and it wasn't as narrow as other people have experienced.
The suction cups are super strong and we've not had it fall or even look like it will fall. We did immediately take out the pillow insert becuase Seamus started eating it (it's like a fluffy, nappy fabric that can be pulled). I wanted to post a video of him turning around in it becuase that question has been asked but it wouldn't allow it. He doesn't always have trouble turning and seems to still love it so I don't think the awkward turning has turned him off from it.
It's stuck to the window with very few problems. Only once it lost one suction cup but that's with months of use and a chunky cat. It suctioned right back on and has held tight. I love the green colored one. We ended up buying four more and one as a gift for someone. My only 'complaint' is I wish there were more color options. But the green is fine :)
Pros:
*1- Suction cups are sturdy and do not slip. I followed another reviewer's advice to clean both the window and cups with alcohol.
As with all suction cups I use, I recommend you push on them occasionally to check adherence (especially with temperature changes).
Mind you, my cat does not jump into this bed because she is skittish. I have a chair next to it and she steps into it for now.
*2- The bed itself is constructed out of a sturdy form covered with a heavy, canvas-like material (almost like a strong dog toy) and it does not hold on to fur. I'll just vacuum occasionally. It is spot-clean only.
*3- It is wide (from end to end). If your cat is long or enjoys stretching out, this will be a positive.
*4- Easy to move from window to window or, as I plan to do, advance the height at which it's placed as my cat adjusts to it. My windows come down almost to the floor. I have started it very low to let her acclimate to it.
Cons:
*1- It is made so that the cat is directly against the window (no edge between cat and glass). While this allows for maximum viewing, the window will be cold in the winter unless in strong sunlight and is already hot in the afternoon here. My kitty prefers to get out of it in the heat of the day and return after it cools down. Be aware that if you have it positioned low, dogs and people on the outside may spook your cat.
*2- The inner removable pad is flimsy and will hold shedding fur. I won't waste the time to wash. I'll just replace with something more practical (and comfy.)
*3- The width from the window to the back of bed is quite narrow. This is not a problem for my tiny girl (5.5 lbs). I've seen pics of larger cats enjoying it but if yours is large and prefers to curl up, this may not be a winner for him/her.
***Important--Measure your windows!!! Make allowance for the edges of the suction cups, which extend past the bed's length. Others have detailed the exact dimensions in question section. It is longer than it appears. Many thanks to another reviewer for pointing this out.
***Please do not use attached to auto window. Your cat could easily be injured, killed or lost during an accident. Not worth the cute factor.
I hope this is helpful, as I appreciate the reviews of others and use them to make informed choices. Have a great day!
The gloves are designed with a left and right hand, rather than a interchangeable shape, which means that they fit properly around the thumb. I really like how the length of the fingers on the gloves comes up so high, providing extra warmth and comfort for the middle knuckle and a bit of the top knuckle too. Keeping the finger tips exposed means that I can type and pick things up without worry. Because the fabric is mostly cotton, it breathes well and doesn’t leave you with clammy hands. When needed, hand wash in cold water and air dry so that the elasticity doesn’t go out of them, and they won’t shrink.
Capsaicin rubbing compounds hadn't helped. When these gloves arrived I pulled on the right glove and wore it for just an hour and a half. WOW, what a difference! They really do help. The swelling went way down, the arm and shoulder no longer hurt and even the thumb joint felt much better. I do not wear the gloves regularly. I now use them when I need them and they do make a big difference. I can wear the right glove (have not needed the left one at all to date) for almost 3 hours before the seams start to make my hand itch. That is more than enough time to help my problem. I recommend these gloves.
I've had significant swelling in my right hand in particular from this issue, and I hoped that the gloves would cause enough compression to treat that. When I put the gloves on, I felt immediate relief. The large size has just enough compression to keep the swelling down in my hand. The gloves are comfortable enough to wear for long periods of time. I'm wearing them now as I type; they don't impede my ability to carry out daily activities. I've tried other gloves that are tighter and less breathable than these. Highly recommended.
I got the large size (they have a sizing guide on their website) and at first they seemed a little tight (my finger tips were getting discolored a bit even) but within a couple of days they stretched out a bit and feel perfect. They improve my circulation much more than my other gloves, are much more comfortable, and the build quality is much higher. I plan on getting a couple more pairs. If you need to work with your hands but are considering compression gloves stop and get these.
Make sure if you order these that you get the proper size and measure your hands as they instruct. If you guess you could get the wrong size and lose any benefit you would otherwise receive. Its critical to the success of the gloves. Thanks and good luck to you!